Shipping policy

Last updated: October 19, 2026

At Zanis Tech Inc., we want your TempBuddy to reach you quickly and safely. This policy explains how orders placed on zanis.io are shipped.

Where we ship

We ship to the United States and to more than 230 countries and territories. If your country is not offered at checkout, we cannot ship there at the moment; contact us at contact@zanis.io.

Shipping rates and delivery times

Destination	Version	Shipping	Estimated delivery
United States	Android + iPhone (ZTP-800)	Free	2–4 business days
United States	Android Only (ZTP-710)	$5.00 per order	5–10 business days
Outside the United States	Both versions	$5.00 per order	5–10 business days

Delivery times are counted in business days (Monday to Friday, excluding holidays) from the day your order is placed. Each version ships separately, so an order with both versions may arrive in two parcels, and outside the United States it shows a shipping charge for each. Prices outside the United States may be shown in your local currency.

Customs

Customs in some countries, including Brazil, Chile, South Korea, Taiwan and South Africa, need the recipient's tax or national ID number. If yours does, we ask for it in the cart or at checkout.

Tracking

When your order ships, we email you a confirmation with your tracking number.

Phone number

A phone number is required for shipping.

Lost or damaged packages

If your package is lost or arrives damaged, contact us at contact@zanis.io within 7 days of delivery. We will help resolve the issue or arrange a replacement.