PRIVACY POLICY

Privacy Policy

Last Updated: July 15, 2025

Zanis Tech Inc. (“Zanis,” “we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website https://zanis.io, use our mobile application (Zanis TempBuddy), make a purchase, or interact with us in any other way.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This policy applies to:

  • The Zanis.io website, hosted on Shopify
  • The Zanis TempBuddy mobile app, available on Google Play Store
  • Any services, content, or interactions between you and Zanis Tech Inc.

2. What We Collect

A. On the Website (Zanis.io)

  • Identifiers: name, email address, shipping address, phone number
  • Order Information: purchase history, cart contents, billing details
  • Device Information: IP address, browser type, location, device model
  • Usage Data: page visits, clicks, time spent, referral URLs
  • Tracking Data: collected through cookies and pixels

Tracking tools include:

  • Google Analytics
  • Microsoft Clarity
  • Meta Pixel (_fbp)
  • DoubleClick (IDE)
  • PostHog
  • Shopify’s built-in tracking

These services may use cookies or similar technologies to provide analytics and retargeting functionality. We do not directly control the behavior of third-party cookies.

B. In the Mobile App (TempBuddy)

  • User Account Info: email address, first name, last name
  • Device Compatibility Data: connection via USB-C on Android phones (required in current version)

⚠️ We do not collect, transmit, or store any temperature or sensor data. All health-related readings and personal measurement data are stored locally on your mobile device only.

3. How We Use Your Information

  • To process purchases, orders, and returns
  • To provide access to app features and account management
  • To send you order confirmations, updates, or service-related messages
  • To respond to customer support requests
  • To analyze traffic, optimize site/app performance, and improve UX
  • To comply with legal obligations and enforce our policies
  • To show relevant ads or retargeted content (website only)

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us.

4. Legal Bases for Processing

  • Consent – e.g., when you sign up or agree to receive marketing
  • Contractual necessity – e.g., when fulfilling orders or app features
  • Legitimate interest – e.g., improving our website or customer support
  • Legal obligations – e.g., fraud prevention, tax compliance

5. How We Share Your Information

We may share your information with trusted third parties, including:

  • Payment processors (e.g., Shopify Payments)
  • Shipping and fulfillment providers
  • Analytics tools (Google Analytics, PostHog, Clarity, etc.)
  • Retargeting and advertising platforms (Meta, DoubleClick)
  • CRM or customer service platforms

We never sell your personal data. Data is only shared for business operations and under confidentiality agreements.

6. Children's Privacy

Our Services are suitable for all ages. However:

  • Children under 18 may only use the TempBuddy app and hardware under adult supervision
  • App setup and temperature interpretation must be guided by a parent or guardian

We do not knowingly collect information directly from children under 13. If you believe a child has provided personal data without consent, please contact us.

7. Data Storage and Security

  • Personal information is stored on secure servers located in Canada
  • We implement technical and organizational measures to protect data against unauthorized access, disclosure, or loss
  • However, no system is 100% secure. Use of our Services is at your own risk

8. Data Retention

We retain personal information only as long as necessary:

  • Account data: up to 12 months after termination
  • Order and transaction data: retained as required for tax/accounting
  • Website usage data: retained per the policies of third-party tools

You may request deletion of your personal data at any time (see Section 10).

9. International Data Transfers

If you access our Services from outside Canada, please be aware that your information may be processed in:

  • Canada (Zanis servers)
  • United States (by third-party vendors)

We take appropriate steps to comply with cross-border data protection standards, including GDPR Standard Contractual Clauses where applicable.

10. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • Object to or restrict certain types of processing
  • Request data portability (if applicable)

📩 To exercise your rights, contact us at contact@zanis.io. We will respond within 30–45 days in accordance with local laws.

11. Do Not Track / Cookie Preferences

Our site does not respond to browser “Do Not Track” signals at this time. You can manage cookie preferences in your browser settings or via popups on our site.

12. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have the right to:

  • Know what personal information we collect and share
  • Request deletion of your personal data
  • Opt out of the sale or sharing of personal information
  • Not be discriminated against for exercising your privacy rights

You can opt out of certain tracking or ad targeting by visiting our cookie preference manager or contacting contact@zanis.io.

13. Virginia Privacy Rights (CDPA)

Residents of Virginia may:

  • Request access, correction, or deletion of their data
  • Opt out of targeted advertising and profiling
  • Appeal decisions via our email address

We honor these rights in accordance with the Virginia Consumer Data Protection Act (CDPA).

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be available at: https://zanis.io/pages/privacypolicy

We encourage you to review this page regularly.

15. Contact Us

For questions, requests, or complaints about your personal information, please contact:

Data Protection Officer
📧 Email: contact@zanis.io
📍 Address:
Zanis Tech Inc.
5729 110 Street NW
Edmonton, Alberta T6H 3E4
Canada